Shipping Policy

At ZOLIVANA™, we do our best to ensure your order is delivered quickly and safely to your home.

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1. Processing Time

• Orders are processed within 1–2 business days after payment is received.

• You will receive a confirmation email once your order has shipped, including a tracking number.

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2. Delivery Time

• Estimated delivery time: 7–10 business days (depending on your location).

• Deliveries may be delayed due to holidays, customs checks, or circumstances beyond our control.

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3. Shipping Costs

• Shipping costs are calculated and displayed at checkout.

• Free shipping may apply during special promotions or bundle offers (as mentioned on the product page).

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4. Shipping Areas

• We ship to the United States, Europe, and worldwide.

• For specific inquiries about international delivery, please contact us at contact@zolivana.com.

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5. Delivery Issues

• Please always double-check your shipping address before placing an order.

• If a delivery cannot be completed due to an incorrect address, any additional shipping costs will be charged to the customer.

• In case of loss or damage during transport, please contact us within 48 hours of delivery.

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📧 Questions? Contact us at contact@zolivana.com