Terms of service

Terms & Conditions

Welcome to ZOLIVANA™. By visiting our website [www.zolivana.com] or making a purchase, you agree to the following terms and conditions. Please read them carefully.

1. General Information

This website is operated by ZOLIVANA™.

📧 Contact email: contact@zolivana.com

By using our site and/or making a purchase, you agree to these Terms & Conditions.

2. Products & Usage

  • Our supplements are intended for general wellness support and are not a substitute for professional medical advice.

  • Always consult a healthcare professional before use, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

  • Products must be stored and used according to the instructions on the label.

3. Pricing & Availability

  • All prices are listed in euros (€) and include VAT, unless otherwise stated.

  • We reserve the right to change or discontinue products or prices at any time without prior notice.

  • In the event of a pricing error caused by human or technical issues, we reserve the right to cancel any affected orders.

4. Orders & Payment

  • Orders are accepted once payment has been successfully processed.

  • We accept major payment methods available at checkout (including credit cards, PayPal, iDEAL, and other local options).

5. Shipping & Delivery

  • We aim to process and ship orders within the estimated delivery time.

  • Delays may occur due to external factors beyond our control (such as customs, strikes, or courier issues).

  • The risk of loss passes to the customer upon delivery.

6. Returns & Refunds

  • Our Return & Refund Policy applies to all purchases (see the full policy on our website).

  • For health and hygiene reasons, opened or used supplements cannot be returned.

7. Limitation of Liability

  • ZOLIVANA™ is not liable for indirect, incidental, or consequential damages resulting from the use or misuse of our products.

  • Our liability will never exceed the purchase price of the product.

8. Governing Law

  • These Terms & Conditions are governed by and interpreted in accordance with Dutch law and applicable European Union law.

  • Any disputes will be submitted to the competent courts in the Netherlands.

📧 Contact: contact@zolivana.com